Centre Manager Update 2nd October 2026
And just like that, October is here—and the sun is still shining 😊
Maintenance Updates
· Work on our fire alarm panel took place this week and has now been completed.
· The two new hot water cylinders are due to be installed next week.
· We have installed additional matting in the pool corridor to help reduce the amount of dirt brought into the changing rooms. Please wipe your feet as you enter and remember that outdoor shoes must not be worn in the shower area or on poolside.
· Our Hydrohex virtual aqua class system will be installed during the week commencing 26th October. We will share more information about the new sessions once the system is ready to use.
Personal Training
We have two personal trainers working in our gym. If you are interested in booking some sessions, please contact them directly:
Cameron – camsconditioning@outlook.com (Saturdays)
Graham - gbfitnessyraining@hotmail.com (Monday – Friday)
Staffing Updates
This week we welcome Sam who joins lifeguard team.
Introducing our new Manager
Hi everyone, I’m Cleopatra, and I’m really excited to be joining Aspire as the new Centre Manager.
I bring over 18 years of experience across customer service, health and wellbeing, hospitality and operational management, including several years general managing busy fitness facilities. Throughout my career, I’ve particularly enjoyed developing teams, improving the customer experience and finding new ways to help services grow and better meet the needs of the communities they serve.
I’m really looking forward to getting to know the team, our members and the wider community over the coming weeks. My priority will be listening, learning how the centre operates and understanding what we already do well, as well as where there may be opportunities to develop further.
Outside of work, I’m a big foodie, enjoy keeping active and love travelling and discovering new places.
I’m looking forward to getting started and hopefully meeting many of you very soon!
I am looking forward to starting work with Cleopatra next week. Whilst she completes inductions and training, I will be picking up any centre manager customer queries.
Tasha Webster
Director of Operations
Catching up? The last update is below for you 😊
Centre Manager Update 25th September 2026
This week, I took a day off work and flew to Edinburgh to watch my daughter play hockey. It was a long but lovely day, and I also caught up with former Aspire employee Katie, who is now cabin crew with BA. Katie is loving her new role and has already welcomed two Aspire customers on her flights!
Staffing Updates
At this week’s monthly whole-charity meeting, we presented our Employee and Team of the Month awards. I am delighted to share that our Fitness Team won Team of the Month. Here is the nomination: I would like to nominate the Fitness Team this month. Although I don’t work directly alongside the team very often, from reception we do hear a lot of feedback from our customers, and I regularly hear really positive comments about the Fitness Team. I think positive feedback directly from our customers says a lot about the service the team provides, so I’d like to give them my nomination this month.
Today, we say goodbye to our Pool Team Leader, Tom. He is completing one final fundraiser: the Vitality 10k run. He has a collection bucket at reception, or you can donate via this link: https://www.justgiving.com/page/tom-haylock-vitality10k?utm_medium=FR&utm_source=CL
Thank you to Helen who has been helping us out behind the scenes with website updates and membership database work whilst I have been covering the centre manager role.
Maintenance Updates
· The external fire escape repaint work is scheduled for October. We will share the dates as soon as they are confirmed.
· The two new hot water cylinders are due to be installed on 5th October.
That’s all for this week. I am now preparing the induction and handover for our new Centre Manager, Cleopatra, who will be joining us on 5th October. I hope to share more about her arrival in next week’s update.
Tasha Webster
Director of Operations